It's that simple—step by step
How Ngenic Works – Step by Step
From order to smarter heating—in less than a week.
1. Subscription & Delivery
Basic, Standard, Premium
Select a subscription and learn more about the different options at checkout.
Customer account created
- When you sign up for a subscription, your customer account is also created.
- You can access your customer account through "My Pages," and you can also use it for your app.
- Billing does not begin until two weeks after the order is placed
Track Your Shipment
- The following hardware is included: gateway, indoor sensor, and control box with accessories.
- As a customer, you'll receive a tracking link via text message or email. Delivery takes 3–5 business days.
2. Install in 20 minutes
Easy to Install
Install Ngenic Tune by following the instructions in the app once you've received your hardware.
Position the indoor sensor
About 1.5 m above the floor, name the room, and select the desired temperature in the app.
Plug in the control box
The thermostat helps us regulate the heating system.
Follow the step-by-step guide in the app. You don't need an electrician.
3. The system gets to know your home
Set the desired temperature
Install Ngenic Tune by following the instructions in the app once you've received your hardware.
Add schedules
About 1.5 m above the floor, name the room, and select the desired temperature in the app.
Ngenic Tune gets to know your home
Ngenic Tune measures temperature, sunlight, and the home's thermal dynamics - and calibrates itself.
Do you still have questions about Ngenic?
Under "Articles," you'll find more helpful reading about Ngenic and how it works.
Why many people buy Ngenic Tune
From order to smarter heating—in less than a week.
Comfort Optimization
The system learns about your home and automatically adjusts the heating to maintain a consistent and comfortable indoor temperature.
Energy Optimization
Avoid unnecessary heating. Ngenic Tune reduces your energy consumption without compromising on comfort.
Electricity Price Optimization
Do you have a time-of-use rate plan? Turn on time-of-use pricing and heat your home when electricity is cheapest.
Takes sunlight into account
Sensors measure sunlight and adjust the heating system so you can avoid unwanted temperature spikes.
Control from your phone
Full overview and control in the mobile app—set the temperature, create schedules, and view history.
Is it a good fit for your home?
Full overview and control in the mobile app—set the temperature, create schedules, and view history.
HOW MUCH CAN YOU SAVE?
Try our savings calculator and get a personalized estimate of how much you can save with Ngenic Tune.